About Us

About Guardio Assist — Your Guard.io Antivirus Helpdesk

Guardio Assist is an independent, US-based helpdesk dedicated to Guard.io Antivirus customers. We help people install, understand and get the most out of their Guardio protection — and we make cancellations, billing questions and refunds fast and stress free.

Our Mission

Online scams, phishing pages and shady pop-ups are more common than ever. Our mission is simple: make sure every Guard.io user can pick up the phone and reach a real person who understands the product. Whether you need setup help, a refund, or a walkthrough of a suspicious alert, our specialists have your back.

What We Help With

  • Guard.io setup & installation

    Browser extension, mobile apps and first scan.

  • Cancellations & refunds

    Cancel your plan and request refunds in one call.

  • Billing & account help

    Invoices, plan changes and login recovery.

  • Scam & alert guidance

    Understand alerts and secure a compromised account.

What We Stand For

Security first

Every interaction is handled with the same care we'd want for our own family's accounts.

Real humans

No scripts, no bots. Speak with a specialist who actually uses Guard.io Antivirus.

Built for families

From single users to Family+ households, we help everyone stay protected online.

Proven expertise

Years of hands-on experience with browser protection, phishing defense and refunds.

Explore More

Talk to Guardio Assist

Our helpdesk is a call away for setup, billing and cancellations.

Call 202-968-7885