How to Cancel a Guardio Free Trial Before the First Charge
A step-by-step guide to cancel your Guard.io free trial before it converts into a paid subscription. If you act before the 7-day trial ends, you can avoid the first charge entirely.
How the Guard.io Free Trial Works
Guard.io typically offers a 7-day free trial when you first sign up. During the trial you get full protection, but unless you cancel before the trial ends, the plan automatically renews into a paid subscription.
The easiest way to stop the charge is to call the helpdesk before the trial conversion date. An agent can cancel the trial, confirm no future billing is scheduled, and email you written proof.
How to Cancel Guardio Free Trial (Step by Step)
- 1
Find your trial end date
Check your Guard.io welcome email or account dashboard for the exact date and time the trial converts to billing.
- 2
Call before the cutoff
Dial 202-968-7885 and tell the agent you want to cancel your free trial before the first charge.
- 3
Verify your account
Have the email address you used at sign-up ready. The agent needs it to locate your trial subscription.
- 4
Ask to cancel and stop billing
Request that the agent cancels the trial and disables auto-renewal so no paid subscription starts.
- 5
Save your confirmation email
The agent will send an email confirming the cancellation. Save it as proof that the trial was ended before billing.
What to Do If You're Worried About a Charge
- Cancel at least 24 hours before the trial end date to be safe.
- Look for a cancellation confirmation email before the trial expires.
- Check your bank or card account after the trial date to confirm no charge posted.
- If a charge appears, call the helpdesk immediately to request a refund.
Free Trial Cancellation FAQ
Does Guard.io charge after the free trial?
Yes — unless you cancel before the 7-day trial ends, Guard.io converts your trial into a paid subscription and bills the payment method on file.
Can I cancel on the last day of the trial?
You can cancel at any point during the trial, including the last day, but calling early is the safest way to avoid an accidental charge. If you're close to the cutoff, call 202-968-7885 now.
What if I was already charged after the trial?
You may still be eligible for a refund. Read our cancellation and refund guide or call 202-968-7885 to speak with an agent.
Is there a fee to cancel during the free trial?
No. Cancelling during the free trial is free and you will not be charged if the cancellation is confirmed before the conversion date.
Ready to cancel your free trial?
Talk to a live Guard.io helpdesk agent and stop the trial before the first charge.
Call 202-968-7885Prefer email? support@guardioassist.tech